We will examine the possible design opportunities and dangers of healthcare clouds, and close by sharing some of the driving forces that informed these opportunities

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Photo by Waldemar Brandt on Unsplash

Up in the Cloud

The storage, consumption, and sharing of data is an important part of the healthcare industry that should continue to be optimized to ensure a secure and knowledgeable experience for patients, physicians, and other healthcare administrators and providers. From conventional storage to effective digital platforms, the healthcare industry is beginning to adopt cloud technology into their business model. Healthcare clouds is a cloud computing service used by healthcare providers for storing, maintaining, and backing up personal medical information. …


Healthcare is very physical in nature — doctors need to examine patients, patients go to labs for test results, and the human body is always involved. Perhaps the healthcare system we know today can be transformed into truly virtual care.

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Photo by JESHOOTS.COM on Unsplash

A Whole New World

AR/VR technology is used for patient engagement, psychological relief and treatment to improve physical conditions, body mapping, and data visualization. AR/VR technology combined with RPM creates completely virtual care, where the physician can examine the patient remotely while still capable of viewing the patient’s movement and progress.

For example, AR/VR enhances clinician engagement by enabling better flow of conversation and collaboration. A physician from a rural medical facility will be able to confer with another physician located in a metropolitan hospital without misunderstandings. …


Medicine is now shifting focus on delivering continuous and preventative care that lessen the likelihood of those problems to pop up in the first place.

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Photo by Solen Feyissa on Unsplash

In the Comfort of Your Home

Remote patient monitoring (RPM) is a healthcare delivery method that utilizes technology to monitor patient health outside of a traditional clinical setting. Until recently, doctors could not collect data unless the patient went in for a physical visit. RPM enables physicians to analyze patients’ biometric data, such as heart rate and oxygen levels, in order to intervene when patients exhibit a decline in health. Patients should have access to RPM wearables that monitor their health discreetly so they can live their most normal life while being continuously monitored. …


It’s a surprisingly sticky problem to get patients to follow everything their doctor tells them. Of course it would benefit their health, but life often gets in the way for some patients.

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Photo by Bruno Nascimento on Unsplash

Empowering Patients

Patient engagement focuses on encouraging patients by combining their knowledge, skills, abilities, with well-designed platforms and educational content to better manage their own care and promote certain behaviors. Patients take more responsibility for their own health with support and guidance of clinicians to optimize preventative and continuous care.

This has become crucial with the introduction of RPM. Without patients’ input and data, such as measuring blood pressure and recording food and drink intake, RPM platforms will be useless. …


It’s impossible to be completely immune from illnesses, but it’s possible to be able to manage them to prevent illness from becoming a hindrance in a person’s life. People diagnosed with chronic illnesses, such as diabetes, arthritis, heart disease, and epilepsy, spend enormous amounts of time and health costs in order to be alleviated from the effects their conditions have on their bodies and lives.

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Photo by Owen Beard on Unsplash

Reforming Self-Management

Chronic disease management (CDM) supports patients with medical care, knowledge, skills, and resources needed to better manage their illness on a daily basis. An effective CDM focuses on providing patients a normal life expectancy with remote patient monitoring and appropriate intervention. Patients can better manage their chronic illnesses when given an every-day and long-term picture of their health. CDM providers must design a patient experience that makes patients feel they can lead normal lives despite their chronic illnesses to ensure patient motivation and stickiness.

Driving Forces

Improving Health For All

The digital health coaching platform Pack Health has begun to reform CDM by addressing over 25…


The current healthcare system has been stuck in a reactive approach to medicine where patients are only being treated once a medical issue arises. This approach is not ideal, as it is a painful experience — both physically and mentally — for patients while causing increased health costs for insurers and patients.

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Photo by National Cancer Institute on Unsplash

Be More Than a Number

Personalized care is the process of taking each patient’s unique conditions, including their medical history, risk factors, and preferences of care, into consideration to prepare and deliver a more personalized treatment plan and overall experience. With a personalized approach in healthcare, patients are enabled to become more engaged with their treatment plan through education and bodily awareness, empowering them to have an informed position on their medical choices. Physicians also benefit from personalization, as they can spend more time with each patient to create a tailored treatment plan and thereby deliver an enhanced quality of care. It also allows them…

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